On the 7th, the Game Water Management Committee held a press conference at the metropolitan area and announced a plan to strengthen the communication of game users. At the same time, the game committee's position on the recent issues related to game grade classification was announced.
The game committee announced a plan to strengthen the game users' communication. The four areas are largely in terms of constructing game users, establishing a regular communication channel, strengthening transparency of the classification process, strengthening the professionalism of ex officio classification and committee, and improving civil service.
First, the game user regular communication channel is a quarterly 'conversation with the game user!' Regularization and establishment ▲ new committee homepage policy proposal corner ▲ Holding a game user communication meeting in the year ▲ Reflecting Korean game users' opinions on community and Internet broadcasting staff ▲ Posting classification cases and images.
In addition, in order to transparent the classification process, the committee will preemptively classify the class, classification of ex officio, and minutes of the subcommittee on the homepage. To this end, it will prepare detailed measures such as the timing of the minutes and procedures and finish the regulations within the year. In addition to the producers and developers, the ex officio reclassification is expected to reflect the opinions of external game experts and make efforts to make a transparent decision. Lastly, we will hold a mock classification experience program for game users twice a year.
The strengthening of the ex officio classification monitoring and the committee's expertise will be expanded to five ex officio classification subcommittees to five, and improved two additional external game experts. It also strengthens monitoring of issues and age rating games. The cross-verification of the boundary game materials will also be expanded from two to three times, and the report will be divided to secure expertise and objectivity. If necessary, the analysis results will be consulted with external game experts to strengthen their expertise.
Lastly, to improve civil service services, we will improve the civil service room and door attachment notice, and promote the environment so that complaints can visit comfortably. In addition, we will expand civil complaints for all employees, and also conduct research to improve the award and customer satisfaction for excellent civil service. The 13 detailed tasks in four areas will be executed before June 2023.
Kim Kyu-cheol, chairman of the Game Water Management Committee, said, If the game company was the center of the industry from the end of the game industry to the growth period, the role of the current game users who entered the maturity of the industry is more important than ever. We will continue to make a place on the spot.
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